Maintenance Requests

Go to the Request Form


The Housing Authority of the City of Charleston’s maintenance staff will only be responding to EMERGENCY resident requests for repairs. Calls for repairs are prioritized and responded to in order of urgency. To report repairs, residents at all locations should call 843-577-2204 to make a maintenance request and log.

To report emergency items, residents may call (843) 577-2204 anytime, 24 hours a day, 7 days a week.

Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items below.

Emergency Items:

  • Broken water line which cannot be shut-off
  • Stopped up main sewer line/commode (if only one in unit) does not include bathtub, kitchen sink or washing machine.
  • No heat in unit if outside temperature is below 45 degrees. (DO NOT USE RANGE AS SOURCE OF HEAT)
  • Cannot shut and/ or secure front or rear entry doors
  • Total loss of electrical power in unit (if on the weekend)
  • Gas leak inside or outside the unit
  • Water heater, refrigerator or range (if on the weekend)
  • Any item considered life threatening, hazardous to health of resident or causing major damage to the inside or outside of the unit.

Please only use this section for a maintenance work order request. If you need to report a non-emergency event or suspicious activity, please contact COMMUNITY SECURITY 550 Meeting Street, Charleston, SC, 29403 843-720-3692. **IF THE EVENT IS PRESENTLY HAPPENING, DIAL (843) 743-7200 TO BE CONNECTED TO THE POLICE DISPATCH – YOU CAN REMAIN ANONYMOUS.**

Phone number for work order requests: (843) 577-2204

Work Orders will be assigned a priority of Emergency, Urgent, or Routine.
Please click to see examples of request priorities.

First Name/ Last Name:




Requested Work:

For verification that you are an actual person please enter the code you see below:


For more information CONTACT:

A message from our President/Chief Executive Officer:

The Housing Authority of the City of Charleston was born of action on December 18, 1934 by a vote of the Charleston City Council. However, the actual permission for such a "creation" came via statute in the South Carolina General Assembly in March of 1934.

We have come a long way in our society, our City and our personal relationships. Nevertheless, the need for Public housing still exists today. We have so much more to do before we can truly say, the job is done.

Donald J. Cameron
President/Chief Executive Officer
Housing Authority of the City of Charleston