What is self-quarantine?
Self-quarantine means you may or may not be sick but you choose to separate and restrict your movement to decrease likeliness of spread or monitor to see if symptoms develop.
Who should self-quarantine?
People who have either been exposed to the virus or those with a low or compromised immune system who do not want to risk exposure.
Should you have any questions or concerns, please contact your property management office or the CHA main office by phone.
Are CHA offices open?
The CHA Main Office and all Management Offices are not be open to normal traffic. All residents or visitors must make an appointment.
I am a participant of the Housing Choice Voucher (Section 8) program and wish to speak with an HCV Specialist, what should I do?
HCV participants should contact the HCV office by email at hcv@chacity.org and include the following information:
| Head of Household Name, Email Address, and Phone Number | |
| Address of the Residence | |
| Reason for Contact or Appointment Request |
Our HCV staff will process and respond accordingly. We appreciate your patience.
I am a resident of Public Housing and wish to speak with the Management Office, what should I do?
Public Housing residents should contact the appropriate Management Office by email (listed below), and include the following information:
| Head of Household Name, Email Address, and Phone Number | |
| Address of the Residence | |
| Reason for Contact or Appointment Request |
| Eastside Property Management: eastside20@chacity.org | |
| Central Property Management: central30@chacity.org | |
| Westside Property Management: westside40@chacity.org |
CHA Management Offices will process and respond accordingly.
I need to establish electricity/gas services or provide verification of utilities with Dominion Energy but their office is closed, what do I do?
Please contact Dominion Energy by phone at (800) 251-7234 or visit their website at www.sceg.com. Please submit any verification of utilities to the HCV office by email.
I have an inspection scheduled for my unit, is it still taking place?
Only inspections of new units will take place until further notice.
I have a maintenance issue in my apartment, are Work Orders still being completed?
Yes. The Housing Authority Maintenance Staff is responding to all work order requests.
However, we kindly ask that any resident experiencing symptoms, such as fever, cough, and/or shortness of breath, advise the Management Office or Work Order Staff, as management and maintenance have been directed not to enter the unit, except for extreme emergencies.
I was scheduled to have an Informal or Grievance Hearing, is it still taking place?
Yes. Informal and grievance hearings have been resumed.
Are Community Centers open?
No. We are still asking residents to refrain from the use of any community centers out of an abundance of caution.
550 Meeting Street.
Charleston, SC 29403
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